Business Transformation is the process that involves the entire management of change in the offer, operations, systems, processes, technology, organisation and culture at a company or business unit, to achieve sustainable improvements in performance and the satisfaction of its stakeholders.
António Vieira da Silva, Mananging Partner
Transformational challenges
What generates transformational challenges? Where do companies and businesses find motivation and what is their attitude to their performance vs expectations?
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Regardless of the origin of the TRANSFORMATIONAL CHALLENGE, it is essential for the transformation to be made through an appropriate PROCESS.
Process for supporting transformational challenges
Using John Philip Kotter’s eight-step PROCESS (eight steps for successful major business transformation – Leading Change), Business Setting has created multidisciplinary programmes for supporting business leaders in managing the transformational challenges of their companies/businesses.
1
A reason
for change
Identifying and structuring the information that justifies the need for change
CHANGING
SET THE SCENE
Business Setting Transformational Programmes
Business Setting Transformational Programmes
BD
Business
Diagnosis
Factual and objective picture of the starting point
2
Establishing
a leadership
coalition
Developing the coalition of people to lead the change process
Guiding change
GUIDING CHANGE
Business Setting Transformational Programmes
LAB
Meetings and workshops with the leadership coalition (Leadership Labs)
Through a participative process, defining the desired change – Where? How? – and simultaneously contributing to developing the company or business’ Leadership Coalition. At the end, a Strategic Plan (Where? How?) divided up into specific initiatives, defined by a more cohesive leadership team.
3
Defining vision
and strategy
Creating a vision and developing strategies to achieve it
4
Communicate
the vision
and strategy
Defining and implementing the communication plan throughout the organisation
5
Empowering the
organisation
Defining the conditions for the change to occur
Driving change
DRIVING CHANGE
Business Setting Transformational Programmes
FRD
Support and implementation programme
(Focused Results Delivery)
After defining the Strategic Plan, it is essential to guarantee due discipline in its execution. To do this, the Focused Results Delivery (FRD) implementation support programme can be used, which has methodologies and tools to guarantee the engagement of all relevant stakeholders and discipline in executing each initiative defined.
6
Creating
success cases
Identifying initiatives that could have an immediate impact on results
7
Expanding and
consolidating
improvements
Expanding the process throughout the organisation, evaluating impacts and consolidating changes
8
Rooting
changes
Reinforcing changes by converting what was “new” into “normal”
Publications
- All
- Article
- Business Transformation
- Cost Reduction
- Culture and Leadership
- Growth and Development
- Organisation and Process
- Systems and Information
